2026 sessions

Capacity Boot Camp sessions are announced on a rolling basis. Sign up for the email list to be alerted when sessions drop.

More sessions and speakers from across the industry are coming soon.

KEYNOTE SESSION

The Art of Data: Using Numbers to Tell Stories That Drive Action

Arts and cultural organizations are under growing pressure to demonstrate impact, but spreadsheets and statistics alone rarely move people to action. In today’s environment, data becomes most powerful when it’s translated into stories that create clarity, connection, and belief.

In this session, Giorgia Lupi, award-winning information designer and Partner at Pentagram, explores how data can become a powerful storytelling tool that helps organizations connect with audiences, inspire funders, and align internal stakeholders around a shared vision.

Drawing from projects spanning cultural institutions, global nonprofits, and mission-driven companies, Giorgia shares how design transforms information into meaning, and why that matters deeply for arts organizations navigating financial pressure, shifting audience behaviors, and growing expectations around impact.

You’ll leave with inspiration for:

  • Reframing data as a storytelling opportunity rather than a reporting obligation

  • Building narratives that resonate with both internal and external audiences

  • Creating visual communication systems that strengthen institutional identity

  • Helping stakeholders see not just the numbers, but the people and impact behind them

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Creative Strategy for 2027: Defining the Next Core Marketing Discipline

Creative strategy is one of the most talked-about terms in marketing right now. But most of that conversation is happening in the for-profit world—and it's time for the arts to make it ours.

In this two-part session, Aly Gomez, Director of Creative Strategy at Capacity, introduces a new framework for evaluating content and understanding how different storytelling approaches can support different marketing goals. Across both days of Boot Camp, we’ll move from the “why” to the “how”: first learning the framework and then exploring real-world applications by genre and campaign type.

You’ll learn to:

  • Understand the core building blocks of creative strategy—including hooks, formats, and messages—and how they work together to drive audience action

  • Identify where your organization may be over-relying on default creative approaches

  • Connect programming to audience needs, motivations, and moments of discovery

  • Design smarter creative tests across paid, social, email, and web

Arts Marketing as a Creative Act

Every day, arts marketers make decisions that shape how people encounter, interpret, and connect with artistic programming. This is, itself, creative work.

In this session, artists-turned-marketers Anna Scheider and Sanjay Saverimuttu explore an overlooked truth: the skills that make great artists and great marketers are often the same. Anna, a Senior Consultant and trained orchestral musician, and Sanjay, a Consultant and former professional ballet dancer, offer a new way of thinking about marketing not only as a communications function, but as a creative practice rooted in experimentation and discovery. Whether or not you consider yourself an artist, you’ll leave with a renewed appreciation for the creative dimensions of marketing and a deeper sense of purpose in your work.

You’ll learn to:

  • Reframe marketing as a creative practice that shapes how audiences experience art

  • Tap into an artistic mindset and return to your desk with a fresh perspective

Visibility in the Age of AI Search

AI-powered search is no longer an emerging trend. It’s a primary way people discover events, attractions, and cultural experiences. While the familiar list of blue links may be fading, organizations still have more influence than they think over how they’re represented.

In this session, Dan Titmuss, Senior Consultant, AI & Organic Search at Capacity, explores the mechanics of AI-powered discovery and what organizations can do to remain visible, credible, and recommendable. He breaks down the latest developments in AI and organic search, explains which traditional SEO levers continue to impact brand authority, and investigates the growing role of third-party validation in this new search ecosystem.

You’ll learn to:

  • Evaluate and improve your organization’s presence in AI-generated responses

  • Leverage the SEO fundamentals that still influence brand visibility

  • Make key web pages easier for both audiences and AI systems to understand 

  • Identify the publications, platforms, and community conversations that shape AI-generated answers

How Arts Organizations Are Winning on Social Media in 2026

The best brand social accounts go beyond promotion to build relationships with followers. Their posts make people laugh, spark curiosity, tell stories, and help new audiences see themselves in art forms they may have once assumed weren't for them.

In this session, four standout marketers take us inside some of the most engaging arts and culture social accounts today. Go behind the scenes of The Dallas Opera, National Gallery of Art, and the Griffin Museum of Science and Industry to see how they're creating content that feels native to each platform, balancing audience connection with organizational goals, and using social media to make everything from opera to fine art more welcoming and accessible.

You’ll leave with ideas for:

  • Building a social media strategy that strengthens audience connection while supporting organizational goals

  • Introducing new audiences to your art form in ways that feel welcoming, relevant, and fun

  • Creating social content that people genuinely want to engage with

Jen Taylor

Don't Get Distracted: AI Strategy for Arts Marketers

AI is moving faster than most organizations can keep up. New tools appear every week, headlines promise revolutionary change, and it’s becoming harder to know where to focus.

Last year, Jen Taylor, VP of Strategic Growth and AI Activation at Capacity, invited arts leaders to approach AI with curiosity. This year, she’s helping them decide where to direct that curiosity—and their limited time and resources. 

Drawing on new survey data from more than 200 cultural organizations, Jen will reveal where the industry stands, where teams are getting stuck, and where arts marketers should focus their attention over the next year. She’ll also explore which AI capabilities are best suited to support the industry’s broader shift toward personalized, needs-based marketing.

You’ll leave with a clearer understanding of:

  • The industry’s feelings towards AI and how they’ve shifted over the past year

  • Why Large Language Models (LLMs) remain the most valuable place to invest your time

  • How custom AI tools can streamline repetitive work, uncover audience insights, and support audience-centered marketing

Molly Templeton

From Channel to Community: Rethinking YouTube for Arts Organizations

YouTube is reshaping the global media landscape, surpassing major streaming platforms in daily viewing time and generating tens of billions of dollars in advertising revenue. For arts and cultural organizations, the opportunity extends far beyond uploading trailers, archival performances, and promotional videos. YouTube offers a place to become creators and publishers in their own right, building communities around artists, ideas, and shared cultural interests.

In this session, Molly Templeton, Global Head of Social Strategy, Analytics & Innovation at YouTube, will help arts leaders reimagine what a mission-driven YouTube strategy can look like. Drawing on her experience as one of the platform’s earliest creators and a global platform strategist, Molly will explore how organizations can develop content made for YouTube, cultivate lasting audience relationships, and balance artistic ambition with audience development and business goals.

You’ll learn:

  • How to move beyond promotional content and adopt a strategic, creator-first mindset for YouTube

  • How audiences gather around creators, cultural interests, and shared ideas on the platform

  • How to build a sustainable channel strategy that supports your artistic mission, audience goals, and organizational priorities

More Speakers coming soon

More Speakers coming soon —